Pacific Rim Mechanical Logo
en EN / es ES
Contact
Pacific Rim Mechanical Logo
en EN / es ES
Contact

All-in Service. All-in Results.

Reliability in Action.
Expertise at Work.

From scheduled preventive maintenance to after-hours emergencies, our team is equipped and ready to support reliable facility performance. We don’t just respond—we anticipate needs, plan proactively, and act with urgency to help minimize disruption and maintain continuity.
When uptime is critical, Pacific Rim is a partner clients rely on. Our Facility Services team supports mission-critical environments, including life sciences, healthcare, and other high-stakes operations, through disciplined maintenance, responsive service, and thoughtful planning. From routine maintenance and retrofits to emergency repairs and supplemental staffing, we focus on continuity, preparedness, and dependable execution.
Backed by our in-house design team, our service solutions are informed by engineering insight and real-world experience, supporting compliance, efficiency, and long-term system performance. The result is coordinated support from teams who understand how systems are designed, built, and maintained over their full lifecycle.

HVAC

Accurate diagnosis, precise repair, retrofit, and proactive maintenance support reliable performance of climate control systems. Our approach helps maintain occupant comfort and reduce the risk of unnecessary downtime affecting critical processes.

  • Chiller Repair and Replacement
  • Boiler Repair and Replacement
  • Cooling Tower Repair and Replacement
  • Air Handling Systems Repair and Replacement
  • Steam systems service
  • Packaged unit service
  • Systems cleaning
  • Tune-ups
  • Fan and motor checks and repair
  • Compressor Repair and Replacement
  • Refrigerant Services
  • Temporary cooling

Plumbing

From preventive maintenance to urgent repairs, we handle everything from leak detection and video line inspections to storm/sewer systems and process piping. Our teams help minimize disruptions and support the long-term performance of your infrastructure.

  • Drain jetting
  • Testing and inspection
  • Fixture replacements
  • Water heater replacements
  • Pressure reduction and backflow devices

Building Automation & Controls

Smart buildings demand intelligent systems — and our controls specialists deliver exactly that. We design and implement sustainable, reliable, scalable, and user-friendly automation solutions tailored to your facility’s unique needs. From energy efficiency to occupant comfort, we prioritize performance, flexibility, and long-term value.

Built with best-in-class technologies, our systems maximize uptime, enhance visibility, and minimize operational risk. Each solution is designed for intuitive operation and easy maintenance — supported by thorough documentation, expert training, and ongoing system optimization to ensure peak performance today and into the future.

We provide continuous support beyond installation, including system fine-tuning, updates, and team training — keeping your facility efficient, comfortable, and future-ready.

  • Industry leading technologies
  • Energy efficiency & reduced operational costs
  • System uptime & equipment reliability
  • Real-time monitoring & alarm notifications
  • Enhanced occupant comfort & indoor environmental quality
  • Comprehensive system documentation & risk mitigation
  • Distech controls system integration
  • Tridium Niagara framework
  • Wireless thermostat solutions
  • Open system architecture
  • Design-build services & full implementation
  • New construction & renovation projects
  • System integration & expansion
  • Retrofit of existing systems
  • Energy management solutions
  • System trending & optimization
  • Maintenance & repair services
  • Personnel training & technical suppor
How We Are Different

We do more than fix systems, we elevate service. Backed by our in-house design team, every solution is engineered for compliance, efficiency, and long-term performance. Our entire approach is built on transparency, reliability, and exceptional customer care.

Engineering

Our in-house engineering team is a valuable resource for our clients and for our team. Whether replacing equipment or systems, or retrofitting them to serve a new purpose, our in-house design team reviews sizing, demand, codes, and best-practices to ensure the systems we touch are compliant, permittable, and function properly. 

The Playbook

Our culture-first Playbook guides how we show up—whether in the field, on the phone, or at project kickoff—reinforcing shared standards for safety, communication, and care. It supports consistent expectations across our teams and helps align technicians and staff around the same core values. With the Playbook as our foundation, we approach our work with intention, consistency, and accountability.

State-of-the-Art Dispatch Center

Our Dispatch Center is the heartbeat of Facility Services—connecting clients, technicians, and solutions in real time. Managing thousands of service calls every month, our dispatchers do more than answer phones: they triage issues, prioritize based on urgency, and pair each request with the right technician for the job.

Equipped with advanced scheduling software and real-time GPS tracking, our team ensures technicians arrive prepared, informed, and on time—minimizing downtime and maximizing efficiency. Every call is handled with precision and empathy, so clients know their issue is understood and being resolved quickly.

By combining technology with a people-first approach, our Dispatch Center transforms service requests into seamless solutions—delivering the speed, accuracy, and peace of mind our clients count on.

Pac Rim Client Connect

Transparency is built into our service.  From quick repairs to complex system retrofits, you see what we see, helping confirm work scope, quality, and completion. This level of reporting supports trust and creates a valuable record for compliance, audits, and long-term facility planning.

Mobile Tech & Paperless Workflow

We’ve moved beyond outdated, paper-heavy workflows. Our custom mobile platform connects technicians, dispatchers, and clients through a shared digital system that supports faster response, clearer reporting, and improved visibility. From work order creation through closeout, information is captured digitally, helping reduce errors and keep teams informed throughout the service process.
For clients, this means greater efficiency, stronger accountability, and service records that are easy to access and maintain over time.

24/7 Service Commitment

Emergencies don’t happen on schedule, which is why our teams are available around the clock. We provide on-call coverage nights, weekends, and holidays, with a dedicated emergency hotline and technicians trained to respond quickly when issues arise.
Our approach is focused on rapid assessment, clear communication, and effective response—helping minimize disruption and restore operations as efficiently as conditions allow. Whether it’s a small repair or a critical system issue, clients know Pacific Rim is prepared to respond when it matters most.

Related Content

Commitment to
Energy Efficiency

At Pac Rim, energy efficiency isn’t a one-time achievement, it’s an ongoing commitment. Through smart system upgrades, retro-commissioning, and proactive maintenance, we help client’s lower consumption, reduce operating costs, and stay aligned with their sustainability goals.

Our facility services team goes beyond upkeep. With audits, optimization, and predictive strategies, we ensure buildings perform at their best, delivering long-term efficiency, improved comfort, and extended asset life.

Related Projects

Experience the
Power of 1,000
Working as One

Connect with the experts behind your next
mechanical systems project.

Reach out now
Pacific Rim Mechanical Logo
Instagram Linkedin