Effective Date: 11/01/2025
This Privacy Policy describes how Pacific Rim Mechanical (“we”, “us”, “our”) collects, uses, discloses, retains and protects personal information when you use our website or engage our business. We are committed to respecting your privacy and operating in compliance with applicable laws.
1.1 Information you provide voluntarily:
Contact data (name, company, email address, phone number, mailing address) when you complete a contact form, request a quote, subscribe to communications or engage our services.
Project data, site information or other business-relevant disclosures when entering into a contract with us.
1.2 Automatically collected information:
Usage data such as IP address, browser type, operating system, pages visited, date/time stamps, referral URLs, search terms and other analytics data.
1.3 Cookies and similar technologies:
We may use cookies or other tracking technologies to personalize your experience, analyse site traffic, and improve our services.
We use collected information for purposes including but not limited to:
Responding to your requests, providing quotes, services or support.
Administering our website and improving its performance and features.
Communicating news, updates, marketing materials (if you’ve opted in) about our company and services.
Analysing website usage to enhance user experience and monitor security.
Complying with legal, regulatory or contractual obligations.
3.1 We do not sell your personal information.
3.2 We may share personal information with:
Service providers who assist us with website hosting, analytics, email communications, etc., under confidentiality obligations.
Business partners or subcontractors involved in delivering our services, to the extent that sharing is necessary.
3.3 We may disclose your personal information if required by law, subpoena, court order or governmental request, or to protect our rights, safety or property.
Depending on your jurisdiction you may have rights such as:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate data.
Deletion: Request deletion of your personal data (subject to retention for legal/business purposes).
Opt-out: Withdraw your consent for marketing communications and cookies, where applicable.
Withdrawing Consent: If we process your data based on consent, you may withdraw at any time (without affecting processing already completed).
To make a request, please contact us using the details at the end of this policy.
We will retain your personal information as long as necessary for the purposes identified above, or as required by law or for legitimate business purposes (e.g., warranty or service contract obligations).
We implement reasonable administrative, physical and technical safeguards to protect personal information from unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure — while we strive for security, we cannot guarantee complete safety.
If you are located outside the United States, your personal data may be transferred to, stored or processed in servers located in the U.S. or other countries. By using our site or engaging our services, you consent to such transfer and storage under applicable safeguards.
Our website and services are intended for business users and are not aimed at children under 18. We do not knowingly collect personal information from children under 18. If we become aware that such data was collected, we will take steps to delete it.
We may periodically update this Privacy Policy to reflect legal, operational or technological changes. We will post the “Last Updated” date at the top of this policy. Your continued use of our website or services after posting constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, or wish to access, correct or delete your personal information, you may contact us
