HVAC SERVICE TECHNICIANS (FLSA – Non-Exempt)
PRIMARY FUNCTION:
To develop and support service process, repair procedures, and communication methods to better serve Pacific Rim Mechanical customers.
TYPICAL DUTIES:
- Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems
- Full E.P.A. certification required
- Maintain personal discipline and composure in the performance of multiple customer services
- Keep supervisor fully informed of work situations, which will impede your fulfillment of customer commitments
- Electrical and mechanical component analysis capability
- Refrigerant analysis capability
- Understand critical value of clients to Pacific Rim Mechanical and associates
- Maintain same day/return call service group policy
- Accept responsibility for correction of customer problems brought to your attention
- Maintain positive communications with all Pacific Rim Mechanical customers and potential customers to facilitate growth and opportunity
- Ability to stay organized for scheduling requirements
- Communicate and reschedule all incomplete work with PRM dispatcher
- Communicate with customers, peers and associates in a courteous and professional manner
- Maintain quality relationships with peers and associates
- Provide direct sales assistance as directed by the service manager
- Complete all service reports the same day the work is performed
- Service reports represent an important validation of our services to our customers. They must be prepared in a professional manner and always presented to the client
- Vehicle safety responsibility
- Professional driving skills required
- Familiarity with all parameters of constriction safety, OSHA requirements State and Federal
- A commitment to leadership in developing the safest possible workplace for fellow employee’s and customers
- Realize the importance, to the overall success of the company to maintain positive relationships and communications with all company divisions and personnel
SKILLS, KNOWLEDGE, QUALIFICATIONS, & EXPERIENCE:
- Basic computer skills
- Must have high energy
- Be extremely organized
- Ability to multitask
- Attention to detail
- Be dependable
Full Benefits
E.O.E
Send Resume to HR@prmech.com