HVAC SERVICE TECHNICIANS (FLSA – Non-Exempt)

PRIMARY FUNCTION:

To develop and support service process, repair procedures, and communication methods to better serve Pacific Rim Mechanical customers.

TYPICAL DUTIES:

  • Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems
  • Full E.P.A. certification required
  • Maintain personal discipline and composure in the performance of multiple customer services
  • Keep supervisor fully informed of work situations, which will impede your fulfillment of customer commitments
  • Electrical and mechanical component analysis capability
  • Refrigerant analysis capability
  • Understand critical value of clients to Pacific Rim Mechanical and associates
  • Maintain same day/return call service group policy
  • Accept responsibility for correction of customer problems brought to your attention
  • Maintain positive communications with all Pacific Rim Mechanical customers and potential customers to facilitate growth and opportunity
  • Ability to stay organized for scheduling requirements
  • Communicate and reschedule all incomplete work with PRM dispatcher
  • Communicate with customers, peers and associates in a courteous and professional manner
  • Maintain quality relationships with peers and associates
  • Provide direct sales assistance as directed by the service manager
  • Complete all service reports the same day the work is performed
  • Service reports represent an important validation of our services to our customers. They must be prepared in a professional manner and always presented to the client
  • Vehicle safety responsibility
  • Professional driving skills required
  • Familiarity with all parameters of constriction safety, OSHA requirements State and Federal
  • A commitment to leadership in developing the safest possible workplace for fellow employee’s and customers
  • Realize the importance, to the overall success of the company to maintain positive relationships and communications with all company divisions and personnel

 

SKILLS, KNOWLEDGE, QUALIFICATIONS, & EXPERIENCE:

  • Basic computer skills
  • Must have high energy
  • Be extremely organized
  • Ability to multitask
  • Attention to detail
  • Be dependable

Full Benefits

E.O.E

Send Resume to HR@prmech.com